1. Why do I have to switch electric providers?
The City of Bushnell’s goal is to grow its electric service area inside the city limits. The expansion will allow the City to continue offering low-cost and reliable power while enhancing the Quality of Life for its citizens through economic development and personalized customer service.
2. How will you keep us informed about the transition of service?
The City is committed to providing information through a variety of formats including U.S. mail, educational materials available at City Hall, our website, and local community events.
3. When will the transition occur?
The transfer of electric service is anticipated to take place during the month of October 2019. New customers will receive further notification of the final date of transfer through various communication channels.
4. Does this change affect me as an existing customer?
If you are an existing customer of the City of Bushnell, this does not impact any of the services you receive from the City.
5. Do I as a new customer have to do anything for the transfer to take place?
The City has already created an account for all new customers. To complete the process, we will need new customers to fill out the application located on our website below, provide a copy of your driver’s license, and pay the deposit if your account requires one. New customers should have received a letter from the City if their account requires a deposit. All of this information can be turned in to Bushnell City Hall at 117 E. Joe P. Strickland Jr. Ave.
Click here to download a Residential Utility Application
Click here to download a Commercial Utility Application
6. How do I pay my bill?
We offer several convenient bill payment options. You will be able to pay your bill easily through:
• Online – Pay your bill securely online anytime on the City of Bushnell’s website using your credit card information.
• Phone – You can contact us at 352-793-2591.
• In-person – You can visit City Hall during regular business hours.
• Mail – Send a check to City of Bushnell at 117 E. Joe P. Strickland, Jr. Ave. or P.O. Box 115 Bushnell, FL 33513.
• Drive-thru – You can drop your payment in the drop box located near the drive-thru window after-hours or on the weekend.
7. When will I receive my first bill?
Please make any final payments to SECO when you receive your final bill. New customers of the City will receive their first bill on or around Dec. 2019.
8. When do I pay the deposit?
The deposit payments can be made at any time up to Oct. 1, 2019. You do not have to pay the deposit in full. Partial payments can be made as long as the full balance is paid by the due date.
9. Will the deposit I have with SECO transfer?
No, the deposit that you have with SECO will not be transferred. Please contact SECO with any questions regarding the deposit that you hold with them.
10. What will happen if I don't sign the application?
The application is required for us to provide quality service and ensure our customers understand the service the City offers.
11. How does the City of Bushnell rates compare?
The City of Bushnell offers competitive rates. New City of Bushnell customers will benefit from not paying the 6% franchise fee. The City is actively engaged in reviewing retail rates to ensure we provide affordable and reliable power to our customers. If you have a question about your bill, City staff are available to help.
12. Does this mean that I will be annexed into the City of Bushnell?
No, if your property is still a county parcel, it will remain that way unless the property owner decides to voluntarily annex. Customers that are still a county parcel are going to be billed as a surcharge customer and will not be required to obtain the other services offered by the City.
13. Who can I talk to with additional questions?
City staff are available to answer your questions via phone or in-person at our City Hall. You can call us at 352-793-2591 or visit the City Hall at 117 E. Joe P. Strickland, Jr. Avenue Bushnell, FL 33513.
14. Will I be out of power for the transfer? If so, how long will the outage last?
There will be a brief window of time that you will be out of power. This window will be no longer than eight hours. We want to ensure that power is transferred in a timely and safe manner. The City will reach out to customers with more information via door hangers closer to the time of transition.